Crisis Communications

Crisis Communications

Connect handles crisis communications for clients end-to-end: pre-built response protocols and spokesperson training, then real-time message control and reputation recovery when an actual crisis hits.
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Communications & PR

Confidence When It Counts

Connect treats crisis work as three related but distinct offerings: crisis communications, crisis management, and crisis training — sold both as an ongoing part of a client's PR retainer and as a standalone, fast-turnaround service (historically billed at a premium hourly rate for situations needing under a 12-hour response).
Prepare Incident Response Playbook
Draft holding statements
Audit media and social media
Lead media response and outreach
Development updates to internal stakeholders
Prepare reports in real time
Case Study

TruAmerica

TruAmerica has a compelling mission to enhance communities through value-add investments, but lacked a consistent, scalable channel to convey that story to capital partners, peers, and media. CEO Bob Hart sought an authentic alternative to traditional channels.

Website build + firm-wide copywriting
Pairs well with

Related services

Ready to talk crisis strategy?

We'll start with a discovery call to confirm goals, proof points, and the fastest path to results.

A full-service marketing, PR, and design agency built exclusively for commercial real estate, financial services, food & beverage, and retail technology.
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